Shipping & Delivery

Shipping & Delivery Policy

At The Panel Centre, we aim to get your panels to you as quickly and safely as possible. Orders are dispatched from our UK warehouse.

Mainland UK Delivery Only

We deliver only to Mainland UK addresses.

We do not deliver to Northern Ireland, the Republic of Ireland, the Channel Islands, the Isle of Man, Scottish islands, or any other offshore islands.

If your delivery address is outside Mainland UK, please do not place an online order. Orders placed for excluded areas may be cancelled and refunded.

UK Mainland Delivery

Order Value Delivery Cost Estimated Delivery
Under £150 (exc. VAT) £15.00 3–6 working days
Over £150 (exc. VAT) FREE 3–6 working days

Areas We Do Not Deliver To

We do not deliver to any address outside Mainland UK. This includes, but is not limited to:

  • Northern Ireland, including all BT postcodes
  • Republic of Ireland
  • Channel Islands, including Jersey and Guernsey
  • Isle of Man
  • Scottish islands, including the Highlands and Islands where an island or ferry delivery is required
  • Isle of Wight, Isles of Scilly, and any other offshore UK islands

Order Processing

  • Orders placed before 2pm Monday–Friday are dispatched the same or next working day.
  • Orders placed after 2pm or on weekends/bank holidays will be dispatched the next working day.
  • You'll receive a dispatch confirmation email with tracking information once your order has shipped.

Delivery Information

  • Delivery typically takes 3–6 working days depending on stock availability.
  • All deliveries require a signature on receipt.
  • Please ensure someone is available to accept delivery — panels are large items and cannot be left in a safe place.
  • If you miss a delivery, the courier will leave a card with instructions to rearrange.
  • Delivery times are estimates and are not guaranteed. Delays can occasionally occur due to carrier issues, weather, or other factors outside our control.

Before You Accept Delivery

Please inspect your panels before signing for them. If the packaging appears damaged:

  1. Note any damage on the delivery paperwork
  2. Take photographs of the damaged packaging and products
  3. Contact us within 48 hours at 0121 227 5093 or sales@panelcentre.co.uk

We will arrange a free replacement for any items damaged in transit.

Questions?

If you have any questions about delivery, need to change your delivery address, or want to check the status of your order, please contact us or call 0121 227 5093 (Monday–Friday, 8am–5pm).

For information about returns, please see our Returns Policy.